Open PhoneRescue for Android > Click the Menu tab on the upper left of the screen > Click Choose Language > Choose your preferred language > Click Getting Started. For Windows: Open PhoneRescue for Android > Click the Menu tab on the upper right of the screen > Click Choose Language > Choose your preferred language > Click Save. Yesterday we got the Android 10 update on our HUAWEI P smart 2019 devices, since this we can not remote support with QuickSupport, after connecting to the device only a Blue-Hand apears and the message "Das Gerät kann aufgrund von Firmware Einschränkungen nicht gesteuert werden." (The device can’t be controlled because of firmware The stylus will power off if left inactive for a certain period of time. In this case, press the Smart key on the stylus or insert the stylus into your phone to resume the connection. Quickly access Notepad: Press and hold the Smart key on the stylus, then tap the screen to quickly open Notepad. Capture screenshots: When the screen is on, press Thread Details - HUAWEI Community. I just set an appointment on one of Huaweis Service Center (podium) to get the power button fix as it does not work anymore. To my surprise I got a call from them and was told that although uts just the power button, the whole screen needs to be repl. Thread Details - HUAWEI Community. The touchscreen on my GT2 watch has stopped working. I can't move between the various options and change faces. If that hasn't resolved anything, the next step is to turn the touchscreen off and on. Press Windows key + X and click Device Manager. Double-click on Human Interface Devices to expand the category. Right-click the HID-compliant touch screen and select Disable device. You'll be asked to confirm this, so click Yes. Page 1 User Guide; Page 2: Table Of Contents Screenshots & Screen Recording Enter Text Multi-Window Smart Features AI Lens AI Touch Easy Projection Multi-screen Collaboration Huawei Print Multi-Device Collaboration Audio Control Panel Camera and Gallery Take Photos Shoot in Portrait, Night, and Wide Aperture Modes Master AI Moving Pictures Turn off the screen, turn it on, and then put the card against your phone. The NFC tag discovered message will then be displayed on your phone. Touch the message and then select an app to read the card. Reinstall the app in question or contact the customer service department of the app. Update your phone to the latest version. i tried many many sd update and scatter files but still same issue. also i tried to change touch but new touch also not working. before flashing set touch was working .. help me i tried. G610-U20 V100R001C00B125CUSTC433D002_Firmware_Iran, Islamic Republic of_Channel-Others_Android 4.2.1_EMUI 1.6_05021GDF. G610-U20_V100R001C00B121. Feb 1, 2019. #2. Sounds like you have internal damage. Either the display has been dislodged a little, the connection for it internally has been dislodged, or there is a component needing replacement. If the phone is under warranty, contact the manufacturer. If it isn't, then try a local tech. Either way, it will need to be repaired. KIxYA06.